Read Disclaimer & Terms and Conditions
 

Privacy Policy

PRIVACY POLICY

MONTECHSUPPORT is a US based fast growing third party independent service provider of technical support services to businesses and general consumers around the world.

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

REGISTRATION INFORMATION

You will provide us information about yourself, your firm or company’ and your practices when you register to be a member of the MontechSupport, register for certain services or register for e-mail newsletters and alerts. You may also provide additional comments on how you see MontechSupport serving your needs and interests.

E-MAIL INFORMATION

If you choose to correspond with us through e-mail, we may retain the content of your e-mail messages together with your e-mail address and our responses. If you use MontechSupport “e-mail this page” feature to send a copy of that page to someone else, your e-mail address will appear as the sender of the e-mail. Both your e-mail address and the recipient’s e-mail address will not be used for any other purpose.

WEBSITE USE INFORMATION

Similar to other commercial websites, our website utilizes a standard technology called “cookies” (see explanation below, “what are cookies?”) and web server logs to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website. We, our advertisers and ad serving companies may also use small pieces of code called “web beacons” or “clear gifs” to determine which advertisements and promotions users have seen and how users responded to them.

HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?

Generally, we use personal information for purposes of managing and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable.

CHOICE/OPT-OUT

MontechSupport allows you the choice to opt-out of having your information used for purposes not directly related to our site, when we ask for the information. Until you explicitly opt-in for the first time, MontechSupport considers you in the opt-out category. MontechSupport always notifies its customers when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party. If you do not wish to receive any promotional or marketing e-mails and/or surface mail marketing letters, you may opt-out of receiving those communications by using the opt-out mechanism on the user account settings web page, or by sending an e-mail with the subject line “unsubscribe” to support@MontechSupport.com or contact a customer service representative at 1-877-249-8558.

WHAT ARE COOKIES?:

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites

HOW DO WE USE INFORMATION WE COLLECT FROM COOKIES

customers. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security. Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting our website and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our website and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.

THIRD PARTY COOKIES

The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use both session id and persistent cookies [to make it easier for you to navigate our site, in order for you to use the shopping cart, etc.]

WEB BEACONS

Our web pages contain electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaign.

SOCIAL MEDIA WIDGETS

Our web site includes social media features, such as the Facebook like button and widgets, such as the share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

SHARING INFORMATION WITH THIRD PARTIES

We do not share, rent, or trade PII with third parties for their promotional purposes. We may enter into alliances, partnerships or other business arrangements with third parties who may be given access to personal information including your name, address; telephone number and e-mail for the purpose of providing you information regarding products and services that we think will be of interest to you. We also use third parties to facilitate our business, including, but not limited to, sending e-mail and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities. These companies are authorized to use your personal information only as necessary to provide these services to us. As we develop our business, we may buy or sell assets or business offerings. Customer, e-mail, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution. You will be notified via email and/or a prominent notice on our web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

HOW DO WE PROTECT YOUR INFORMATION

Security e-mail is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by e-mail. The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number, national id, personal health information) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow, generally, accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
How can you access and correct your information? If your personal information changes or if you no longer desire our service, you may, correct, update, delete/remove or deactivate it by e-mailing at support@MontechSupport.com or by calling at 1-877-249-8558. We will respond to your request for access within 30 days.

CUSTOMER SURVEYS

From time to time, MontechSupport may conduct customer satisfaction surveys concerning the certification process and usability functions related to our website, or any other future service we may provide, in order to improve our services and programs. We welcome member feedback, always, but the contact information requested in the surveys is optional. We also occasionally share this survey data with third parties, but only in a cumulative, statistical format, without disclosing any personal or identifying information of MontechSupport members.

PRESS RELEASES AND MEDIA RELATIONS

To request a press release or media relations kit, or in order to contact a member of our media/public relations department, MontechSupport requires that you enter your e-mail address, name, company, phone number and reason for inquiry, either on our web form, or by phone to fulfill your request. MontechSupport will not share the information you provide with any third-party companies, without your permission, with the exception of any third-party company we may retain for distribution of press releases to the public.

DATA RETENTION

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@MontechSupport.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

CUSTOMER TESTIMONIALS

We post customer testimonials on our web site, which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to update or delete your testimonial, you can contact us at support@MontechSupport.com.

 LIVE CHAT

: We use live chat to assist you with questions about our products. If our live chat is offline, we will collect your name and email address so that we may reply to your request